Terms of service
How using Chalk works, in plain English. Short on purpose, because there is nothing in here we would not happily say out loud.
What Chalk is
Chalk is an AI tutor. It explains a topic out loud, draws it on a board, and then practises it with your child using hints rather than answers. It is a study aid. It does not replace a teacher, therapy or medical advice, and it is not a monitoring or safeguarding service. The safeguarding policy says exactly what it does when a learner says something worrying.
Accounts
An account belongs to a parent, carer or tutor, who creates a profile for each child. Children do not hold their own accounts, and under-13s must not sign up for one. Keep your sign-in details to yourself. The account holder is responsible for what is done with the profiles under it.
The pilot, and what comes after
Pilot access is free until launch. About a month before that changes we will email you, and we will never take a payment without asking you first. After the pilot, Home is £9.99 a month. Schools are quoted separately. Prices are on the pricing page.
Fair use
Ten lessons per child per day. This exists to stop automated abuse, not to ration learning, and a lesson already in progress is never cut off.
Using Chalk well
Chalk is for learning. Please don’t try to get around the hints-only rule, the short list of sites Chalk may visit, or the safeguarding pause, because each exists for the children using it. If an account is being used to abuse the service, we may pause it.
How right Chalk is
Chalk teaches from the sources it reads, and checks that its summary cites a page it actually visited. It can still be wrong, and it can mishear. Treat it as a patient tutor. For anything that matters, check against the textbook or the teacher.
Cancelling
One click in Settings. No phone call, no form, no retention screen. You can export every lesson as a file first, at any time. See the privacy notice for what that includes.
Changes to these terms
These terms describe Chalk as it is today. When Chalk changes, they change too. Questions to hello@hichalk.com.
Questions about any of this: hello@hichalk.com